Terms of Service
Effective Date: April 20, 2026
Welcome to IERhub.com ("Company," "we," "our," "us")! These Terms of Service ("Terms") govern your use of our website, IERhub.com, owned and operated by International Educational Resources Inc.
By using our Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. For questions, contact [email protected].
1. Communications
By creating an account, you agree to receive marketing emails. You can unsubscribe anytime via the link in our emails or by contacting [email protected].
2. Purchases & Refunds
When making a purchase, you must provide accurate payment and billing information. We reserve the right to cancel orders due to errors, unavailability, or suspected fraud.
Refund Policy:
Eligibility: A learner is eligible for a full refund if the request is submitted within 7 days of purchase and the course has not been completed.
Ineligibility: No refund will be issued once a course has been marked complete, regardless of the date of purchase. Partial completion — defined as any recorded course progress beyond initial enrollment, including opening a module or accumulating any time-on-task — does not qualify for a partial refund.
After TDLR Submission: Once completion data has been submitted to TDLR, the transaction is final and no refund is available. TDLR submissions cannot be reversed by IERhub.
Course Access Expiration: Course access expires 6 months after the date of purchase. No refund or access extension will be granted for courses not completed within the 6-month window.
Process: Refund requests must be submitted through the IERhub.com Help Center contact form. Approved refunds are processed within 5 to 10 business days to the original payment method.
3. Course Access & Performance
Enrollment is confirmed immediately upon payment. You have 6 months from the date of purchase to complete your course. No extensions or refunds are granted for courses not finished within this window.
If IER retires a course, enrolled learners will receive at least 30 days' notice and a full refund if incomplete. If TDLR approval lapses, affected learners are offered a full refund or transfer.
4. Academic Conduct & Attendance
Learners must engage with course materials independently. Our LMS tracks time-on-task in 10-second intervals to satisfy TDLR requirements. You must meet the minimum hours required before course completion is granted.
Immediate Forfeiture:
Submitting another person's license number, sharing credentials, or attempting to bypass timers are grounds for immediate account suspension and forfeiture of credit without a refund.
5. Content Ownership & Responsibility
You retain ownership of the content you create or upload but grant us a license to store and display it to provide our Service.
You confirm that your content:
Is legally owned or properly licensed by you.
Does not infringe on any third-party rights (copyrights, trademarks, etc.).
We are not responsible for the accuracy or legality of user-generated content, including professional license documentation.
6. Prohibited Uses
Beyond academic conduct, you may not:
Violate laws or regulations.
Engage in fraud, spam, or hacking.
Interfere with security or operations.
Misrepresent yourself or others.
7. Analytics
We use Google Analytics to track and improve user experience. See their privacy policies for details.
8. No Use by Minors
You must be 18 years or older to use this Service.
9. Accounts
You must provide accurate account information and keep it secure. Notify us immediately of unauthorized use.
10. Intellectual Property
All content, trademarks, and proprietary materials on IERhub.com belong to International Educational Resources Inc. You may not reproduce or distribute them without permission.
11. Copyright & DMCA Compliance
If you believe your copyright is infringed, contact [email protected] with details. We comply with the Digital Millennium Copyright Act (DMCA).
12. Disclaimer of Warranty
Our Service is provided "as is" and "as available." We do not guarantee uptime, accuracy, or reliability. Use at your own risk.
13. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages from using the Service, except where prohibited by law.
14. Termination
We may suspend or terminate your account at any time for violating these Terms.
15. Governing Law
These Terms are governed by the laws of Texas, without regard to conflicts of law.
16. Amendments
We may update these Terms by posting changes on our website. Continued use after updates means you accept the revised Terms.
17. Contact Us
For questions, email [email protected].
18. Record Retention
IERhub maintains learner completion records — including your name, TDLR license number, course title, completion date, time-on-task data, and Certificate of Completion — for a minimum of two years following course completion. This retention period is required under 16 TAC §59, which governs TDLR continuing education providers.
These records are retained regardless of account deletion requests during the mandatory period. After the two-year minimum has elapsed, records are deleted unless you have separately requested that they be preserved.
By using IERhub.com, you agree to these Terms of Service.